Compliance
Callengo is built from the ground up with regulatory compliance in mind. We are committed to meeting the highest standards for data privacy, telecommunications law, and international regulations so you can focus on growing your business.
Data Protection & Privacy
- GDPR-aligned data processing and storage
- CCPA compliance for California residents
- Data encryption at rest and in transit
- SOC 2 controls for data security and availability
Call Recording & Consent
- Opt-in/opt-out mechanisms for all participants
- Recording disclosure at the start of every call
- Consent management dashboard for full visibility
- Automatic consent detection and compliance logging
Telecommunications Compliance
- TCPA guidelines adherence for outbound calls
- Calling hour restrictions enforced by time zone
- Do-Not-Call list compliance and automatic scrubbing
- Caller ID transparency on every outbound call
Data Retention & Deletion
- Configurable retention policies per workspace
- Right to deletion requests processed within 30 days
- Data export capabilities in standard formats
- Automatic purging schedules for expired records
Security Infrastructure
- 256-bit AES encryption for all stored data
- Multi-factor authentication for account access
- Role-based access controls with granular permissions
- Regular security audits by third-party firms
- Penetration testing conducted quarterly
International Standards
- EU data residency options for European customers
- Cross-border transfer safeguards via Standard Contractual Clauses
- Multi-jurisdiction compliance across 25+ countries
Questions about compliance?
Our legal and compliance team is here to help. Reach out for detailed information about our practices, certifications, or to request documentation.
legal@callengo.comFor more details, review our Privacy Policy and Terms of Service.