How do Callengo integrations work?

Callengo connects to your tools through OAuth or API key authentication. Data flows automatically between Callengo and your CRM, calendar, or communication tools when calls complete.

Can I integrate Callengo with my CRM?

Yes! Callengo integrates natively with HubSpot, Pipedrive (Business+), Salesforce, Zoho CRM, Dynamics 365 (Teams+), and Clio (Enterprise). Webhooks support Zapier, Make, and n8n for other systems.

Which integrations are available on the free plan?

The free plan includes Google Calendar, Google Meet, Zoom, Stripe, and Google Sheets.

Does Callengo support webhooks?

Yes, webhooks are available on Starter+ plans. Callengo sends POST requests to any URL when events occur, compatible with Zapier, Make, and n8n.

Can Callengo sync with Google Calendar and Outlook?

Yes. Google Calendar is on all plans, Outlook on Business+. Both support two-way sync with real-time availability checking.

How do I connect Microsoft Teams to Callengo?

To connect Microsoft Teams, navigate to Settings > Integrations in your Callengo dashboard and click "Connect" next to Microsoft Teams. Ensure your Outlook Calendar integration is connected first. The setup takes just a few minutes and requires no coding. Once connected, data syncs automatically after every AI call.

What data syncs between Callengo and Microsoft Teams?

Callengo syncs the following data with Microsoft Teams: Teams meeting join URL, Meeting ID and passcode, Dial-in conferencing number and conference ID (if Audio Conferencing license is active), Outlook calendar event with embedded Teams link, Meeting chat thread (auto-created by Teams), and more. All data flows are automatic and happen in real time after each call completes. You can customize which fields sync in your integration settings.

Which Callengo plan do I need for the Microsoft Teams integration?

The Microsoft Teams integration is available on the Business plan and above. You can start with a free trial that includes 15 minutes of AI calling to test the integration. No credit card required. If you need Microsoft Teams, choose the Business plan ($299/mo) or higher.

Can I use Microsoft Teams with all three Callengo AI agents?

Yes, the Microsoft Teams integration works with all three Callengo AI agents: Data Validation (verify contact information), Appointment Confirmation (confirm, reschedule, or cancel appointments), and Lead Qualification (score leads using BANT framework). Each agent type syncs relevant data to Microsoft Teams based on call outcomes.

Is the Callengo and Microsoft Teams integration secure?

Yes. Callengo uses OAuth 2.0 or secure API key authentication to connect with Microsoft Teams. All data is encrypted in transit (TLS 1.2+) and at rest. Callengo is SOC 2 aligned, GDPR compliant, and follows TCPA regulations. You can revoke access to Microsoft Teams at any time from your dashboard.

How long does it take to set up Callengo with Microsoft Teams?

Most users connect Callengo with Microsoft Teams in under 5 minutes. The setup involves authenticating your Microsoft Teams account, mapping a few data fields, and running a test. No coding or IT involvement is required. Our step-by-step guide walks you through every click.

What happens if the Microsoft Teams connection is lost?

If the connection to Microsoft Teams is temporarily lost, Callengo queues all data locally and alerts you via email and dashboard notification. Once reconnected, all queued data syncs automatically. No call data is ever lost during disconnection periods. You can also manually trigger a resync from your dashboard.

Can I customize which data Callengo sends to Microsoft Teams?

Yes. Callengo's integration settings allow you to map specific data fields, choose which call outcomes trigger syncs, and configure filters. For example, you can choose to only sync "hot" lead scores to Microsoft Teams, or only create records when appointments are confirmed. Field mapping is fully customizable.

All IntegrationsMicrosoft Teams

VideoBusiness+ plan

Microsoft Teams

Schedule Teams meetings from call outcomes

What It Does

Automatically creates a Microsoft Teams online meeting when a Callengo agent confirms an appointment. The Teams meeting link is added to the Outlook calendar event and included in notifications sent to the contact. Ideal for enterprises standardized on the Microsoft ecosystem.

Why Connect Callengo with Microsoft Teams

Connecting Callengo AI voice agents with Microsoft Teams eliminates manual data entry and ensures your video meetings are automatically scheduled after every AI phone call. Instead of copying call results between systems, the Callengo and Microsoft Teams integration handles it instantly.

When a Callengo AI agent completes a call — whether it's confirming an appointment, validating contact data, or qualifying a lead — the results flow directly into Microsoft Teams. This means your team always has the latest information without lifting a finger. No more stale data, missed updates, or manual reconciliation between systems.

Businesses using Callengo with Microsoft Teams report saving 15-20 hours per week on manual data entry and see a 40-60% improvement in data accuracy. The integration supports all three Callengo AI agents and works with your existing Microsoft Teams configuration — no changes to your current setup required.

How Callengo AI Voice Agents Work with Microsoft Teams

Here's the end-to-end flow when you use Callengo with Microsoft Teams:

Import contacts — Upload contacts via CSV, Google Sheets, or sync from your existing tools.
Configure your AI agent — Choose Data Validation, Appointment Confirmation, or Lead Qualification. Customize the call script and voice.
Launch the campaign — Callengo's AI agents call your contacts automatically, handling conversations naturally.
Automatic Microsoft Teams sync — Call results (outcomes, verified data, lead scores, appointment statuses) are pushed to Microsoft Teams in real time.
Review and act — Your team sees updated records in Microsoft Teams immediately, ready to follow up on hot leads, confirmed appointments, or updated contacts.

The entire process is hands-off after initial setup. Callengo handles the calling, the conversation, the data extraction, and the Microsoft Teams sync. Your team focuses on the outcomes, not the process.

Step-by-Step Setup Instructions

1
Ensure your Outlook Calendar integration is connected first.
2
Go to Settings > Integrations and click Connect next to Microsoft Teams.
3
Sign in with your Microsoft 365 account (requires a Teams license).
4
Grant Callengo permission to create online meetings (OnlineMeetings.ReadWrite).
5
In your campaign settings, enable 'Auto-generate video link' and select Microsoft Teams.
6
Configure Teams meeting options: lobby bypass for known contacts, auto-admit, presenter permissions.
7
Save. Confirmed appointments will now include a Teams join link.

Synced Data Fields

Teams meeting join URL
Meeting ID and passcode
Dial-in conferencing number and conference ID (if Audio Conferencing license is active)
Outlook calendar event with embedded Teams link
Meeting chat thread (auto-created by Teams)
Organizer and attendee details

Plan Requirement

This integration is available on the Business plan and above. View pricing

Common Use Cases

Enterprise organizations using Microsoft 365 end-to-end.
Government and regulated industries that require Teams for compliant video meetings.
Large sales teams scheduling follow-up calls with prospects.
Internal HR teams scheduling candidate interviews after AI phone screening.

Key Benefits of the Callengo + Microsoft Teams Integration

Zero Manual Data Entry

Call results sync to Microsoft Teams automatically after every AI call.

Real-Time Updates

Data flows in seconds, not hours. Your team always has the latest information.

No Code Required

Connect in minutes with guided setup. No developers or IT team needed.

Works With All 3 Agents

Data Validation, Appointment Confirmation, and Lead Qualification all sync with Microsoft Teams.

Limitations & Notes

Requires Microsoft 365 with a Teams license (E1, E3, E5, or Business Basic and above).
Audio Conferencing add-on is needed for dial-in phone numbers.
On-premises Skype for Business is not supported.
Meeting policies set by your Teams admin (e.g., who can bypass the lobby) override Callengo settings.
Available on Business plan and above.

Frequently Asked Questions

How do I connect Microsoft Teams to Callengo?: To connect Microsoft Teams, navigate to Settings > Integrations in your Callengo dashboard and click "Connect" next to Microsoft Teams. Ensure your Outlook Calendar integration is connected first. The setup takes just a few minutes and requires no coding. Once connected, data syncs automatically after every AI call.
What data syncs between Callengo and Microsoft Teams?: Callengo syncs the following data with Microsoft Teams: Teams meeting join URL, Meeting ID and passcode, Dial-in conferencing number and conference ID (if Audio Conferencing license is active), Outlook calendar event with embedded Teams link, Meeting chat thread (auto-created by Teams), and more. All data flows are automatic and happen in real time after each call completes. You can customize which fields sync in your integration settings.
Which Callengo plan do I need for the Microsoft Teams integration?: The Microsoft Teams integration is available on the Business plan and above. You can start with a free trial that includes 15 minutes of AI calling to test the integration. No credit card required. If you need Microsoft Teams, choose the Business plan ($299/mo) or higher.
Can I use Microsoft Teams with all three Callengo AI agents?: Yes, the Microsoft Teams integration works with all three Callengo AI agents: Data Validation (verify contact information), Appointment Confirmation (confirm, reschedule, or cancel appointments), and Lead Qualification (score leads using BANT framework). Each agent type syncs relevant data to Microsoft Teams based on call outcomes.
Is the Callengo and Microsoft Teams integration secure?: Yes. Callengo uses OAuth 2.0 or secure API key authentication to connect with Microsoft Teams. All data is encrypted in transit (TLS 1.2+) and at rest. Callengo is SOC 2 aligned, GDPR compliant, and follows TCPA regulations. You can revoke access to Microsoft Teams at any time from your dashboard.
How long does it take to set up Callengo with Microsoft Teams?: Most users connect Callengo with Microsoft Teams in under 5 minutes. The setup involves authenticating your Microsoft Teams account, mapping a few data fields, and running a test. No coding or IT involvement is required. Our step-by-step guide walks you through every click.
What happens if the Microsoft Teams connection is lost?: If the connection to Microsoft Teams is temporarily lost, Callengo queues all data locally and alerts you via email and dashboard notification. Once reconnected, all queued data syncs automatically. No call data is ever lost during disconnection periods. You can also manually trigger a resync from your dashboard.
Can I customize which data Callengo sends to Microsoft Teams?: Yes. Callengo's integration settings allow you to map specific data fields, choose which call outcomes trigger syncs, and configure filters. For example, you can choose to only sync "hot" lead scores to Microsoft Teams, or only create records when appointments are confirmed. Field mapping is fully customizable.

Ready to connect Microsoft Teams?

Start your free trial and set up Microsoft Teams in minutes. No coding required.

Get Started Free All Integrations